4,500+

4,500+

projected users

Evergreen is an ongoing project, so this case study is incomplete!

Evergreen is an ongoing project, so this case study is incomplete!

Evergreen is an ongoing project, so this case study is incomplete!

Currently, we're user testing our initial designs and working with developers to translate them into a working v1 prototype that can be rolled out to the student body in the fall.


Evergreen was also recently featured in Dartmouth's Latest News column and highlighted in article for The Dartmouth, where I was interviewed and quoted as part of the project team!

Currently, we're user testing our initial designs and working with developers to translate them into a working v1 prototype that can be rolled out to the student body in the fall.


Evergreen was also recently featured in Dartmouth's Latest News column and highlighted in article for The Dartmouth, where I was interviewed and quoted as part of the project team!

Check out my complete case studies here:

Check out my complete case studies here:

ArtLibs

ArtLibs

ArtLibs

Benchify

Benchify

Benchify

problem discovery

Student mental health remains a persistent challenge across college campuses.

Student mental health remains a persistent challenge across college campuses.

Student mental health remains a persistent challenge across college campuses.

Even years after the pandemic, students continue to seek balance — managing coursework, relationships, and personal wellbeing in an environment that often overlooks emotional health.

1 in 3

1 in 3

students report symptoms of anxiety or depression

65%

of students said they experience stress often

37%

of students received therapy or counseling in the past year

opportunity

Professors and researchers have shown that AI-driven therapeutic tools have steadily grown in use.

Professors and researchers have shown that AI-driven therapeutic tools have steadily grown in use.

Professors and researchers have shown that AI-driven therapeutic tools have steadily grown in use.

With the fast-paced quarter system at Dartmouth, students often feel overwhelmed and burnt out as they juggle demanding coursework and personal well-being.

This highlighted the need for support that feels personalized, peer-informed, and quickly accessible, pointing to an opportunity to leverage AI to bridge the gap between traditional services and student needs.

user research

Focus groups of Dartmouth undergraduates revealed students perspectives on a new, AI-driven mental health and wellness resource.

Focus groups of Dartmouth undergraduates revealed students perspectives on a new, AI-driven mental health and wellness resource.

Focus groups of Dartmouth undergraduates revealed students perspectives on a new, AI-driven mental health and wellness resource.

"The best part would be if it's convenient and doesn't add more to my work schedule already."

"The best part would be if it's convenient and doesn't add more to my work schedule already."

"[The Evergreen team] has to make it super clear what’s happening with that information and what the app isn’t allowed to do."

"[The Evergreen team] has to make it super clear what’s happening with that information and what the app isn’t allowed to do."

"It could help me feel less alone if I saw other students were struggling too."

"It could help me feel less alone if I saw other students were struggling too."

ideation

Evergreen was in its beginning stages of research and brainstorming when I was onboarded onto the team.

Evergreen was in its beginning stages of research and brainstorming when I was onboarded onto the team.

Evergreen was in its beginning stages of research and brainstorming when I was onboarded onto the team.

I initially was responsible for onboarding screens detailing Evergreen's use cases and permissions, and later pivoted to its chat interface screens, where I brainstormed potential uses cases, and designed and prototyped full messaging flows between the AI persona and the user.

Evergreen provides a chat-style service designed to help students navigate their journey while offering personalized support. Users can choose specific topics to discuss with the AI persona.

As part of its data-tracking methods, it can provide insight into a user’s wellbeing such as heart rate, and recommends a breathing exercise to support them during moments of anxiety.

An Evergreen prototyped animation that guides users through breathing exercises.

1.

1.

1.

Onboarding: User journeys

User journeys

Onboarding: User journeys

Character personas

Character personas

Initial designs of character personas, each detailing use cases that Evergreen can help students with.

Initial designs of character personas, each detailing use cases that Evergreen can help students with.

Use cases

Use cases

Use cases

Explaining specific methods that Evergreen can use to assist students with their needs.

Explaining specific methods that Evergreen can use to assist students with their needs.

graphics

A key initial challenge was creating character personas that

A key initial challenge was creating character personas that

A key initial challenge was creating character personas that

In order to make playful character designs that would appeal to Dartmouth students, our initial idea was to create cartoonified versions of animals native to the New Hampshire area. Each character represents a certain category of needs that Evergren can help with.

Maple

Maple serves as an avatar to represent the challenges and frustrations students face in their academic journey

Granite

Granite serves as an avatar to represent the difficulties students encounter in their social lives.

Dale

Dale serves as an avatar dedicated to helping students strengthen both their physical health and mental well-being.

Project takeaways

Project takeaways

Evergreen is continuing design and development throughout the 2025-2026 school year. In my 10 weeks on the project so far, I've learned a lot about designing for a large number of stakeholders, communication across multiple teams, and pushing out multiple iterations of designs and prototyping — quickly.

What I learned:

Evergreen is continuing design and development throughout the 2025-2026 school year. In my 10 weeks on the project so far, I've learned a lot about designing for a large number of stakeholders, communication across multiple teams, and pushing out multiple iterations of designs and prototyping — quickly.

What I learned:

thanks for being here.
let's connect!

Rachael Huang © 2026

thanks for being here.
let's connect!

Rachael Huang © 2026

thanks for being here.
let's connect!

Rachael Huang © 2026